JACKSON HOSTED SERVICE

Terms & Conditions

These terms describe the conditions that apply when you create an account, subscribe to a hosted service package, and use the Jackson Hosted Service platform.

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Service Agreement Please review these terms before using the service.
Important: By creating an account or using Jackson Hosted Service, you acknowledge that you have read and understood these terms.
01

About the Service

Jackson Hosted Service provides hosted software and related services intended to support customers using configured trading and automation solutions. Available features may include customer accounts, subscriptions, hosted services, MT5 connectivity, account management, and related support.

02

Customer Accounts

You are responsible for providing accurate account information and maintaining the confidentiality of your login credentials, verification codes, PINs, and other security information.

03

Subscriptions

Package availability, pricing, subscription periods, and included features are displayed on the platform and may vary between packages.

04

Payments

Payments are processed through the payment provider made available by Jackson Hosted Service. A payment is considered completed only after the applicable payment confirmation has been received and verified by the service.

05

Hosted Trading Service

Hosted trading services depend on technology, connectivity, third-party infrastructure, trading platforms, brokers, market conditions, and other factors outside the direct control of the service provider.

06

Trading Risk

Trading financial markets involves risk, including the possible loss of capital. Past performance, examples, targets, or displayed results do not guarantee future performance. Customers should understand the risks associated with trading before using any trading-related service.

07

No Guaranteed Results

Jackson Hosted Service does not guarantee profits, specific returns, a particular trading outcome, or uninterrupted performance. Results may differ between customers and accounts.

08

MT5 & Third-Party Services

The service may interact with third-party platforms and infrastructure, including MetaTrader 5, brokers, payment providers, hosting providers, communication services, and other external systems. Their availability and terms may be outside Jackson Hosted Service's control.

09

Acceptable Use

Customers must not misuse the platform, attempt to gain unauthorized access, interfere with service operation, submit fraudulent information, or use the platform for unlawful activities.

10

Service Availability

We aim to keep the platform and hosted services available, but temporary interruptions may occur because of maintenance, infrastructure problems, third-party outages, connectivity issues, security events, or circumstances outside reasonable control.

11

Account Suspension or Termination

Access may be restricted or suspended where necessary for security, suspected misuse, payment issues, violation of these terms, or other legitimate service-administration reasons.

12

Privacy

Information relating to your account and use of the platform is handled according to the Jackson Hosted Service privacy information.

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13

Changes to These Terms

These terms may be updated when the service, features, operational requirements, or applicable obligations change. Updated terms will be made available through the platform.

CUSTOMER SUPPORT

Questions about these terms?

Please contact Jackson Hosted Service support if you need clarification about your account, subscription, or use of the platform.

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