Customer Accounts
You are responsible for providing accurate account information and maintaining the confidentiality of your login credentials, verification codes, PINs, and other security information.
These terms describe the conditions that apply when you create an account, subscribe to a hosted service package, and use the Jackson Hosted Service platform.
Jackson Hosted Service provides hosted software and related services intended to support customers using configured trading and automation solutions. Available features may include customer accounts, subscriptions, hosted services, MT5 connectivity, account management, and related support.
You are responsible for providing accurate account information and maintaining the confidentiality of your login credentials, verification codes, PINs, and other security information.
Package availability, pricing, subscription periods, and included features are displayed on the platform and may vary between packages.
Payments are processed through the payment provider made available by Jackson Hosted Service. A payment is considered completed only after the applicable payment confirmation has been received and verified by the service.
Hosted trading services depend on technology, connectivity, third-party infrastructure, trading platforms, brokers, market conditions, and other factors outside the direct control of the service provider.
Trading financial markets involves risk, including the possible loss of capital. Past performance, examples, targets, or displayed results do not guarantee future performance. Customers should understand the risks associated with trading before using any trading-related service.
Jackson Hosted Service does not guarantee profits, specific returns, a particular trading outcome, or uninterrupted performance. Results may differ between customers and accounts.
The service may interact with third-party platforms and infrastructure, including MetaTrader 5, brokers, payment providers, hosting providers, communication services, and other external systems. Their availability and terms may be outside Jackson Hosted Service's control.
Customers must not misuse the platform, attempt to gain unauthorized access, interfere with service operation, submit fraudulent information, or use the platform for unlawful activities.
We aim to keep the platform and hosted services available, but temporary interruptions may occur because of maintenance, infrastructure problems, third-party outages, connectivity issues, security events, or circumstances outside reasonable control.
Access may be restricted or suspended where necessary for security, suspected misuse, payment issues, violation of these terms, or other legitimate service-administration reasons.
Information relating to your account and use of the platform is handled according to the Jackson Hosted Service privacy information.
View Privacy & Data Protection →These terms may be updated when the service, features, operational requirements, or applicable obligations change. Updated terms will be made available through the platform.
Please contact Jackson Hosted Service support if you need clarification about your account, subscription, or use of the platform.